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Brown Community Management (BCM) is responsible for all property related matters. All Property Care Requests should be submitted to BCM, utilizing the form to the left. BCM will address all PCRs according to priority.
Emergencies; If you need to report an AFTER HOURS emergency, please call Brown Community Management Emergency Line at (480) 539-1396 and leave a detailed message so the on-call manager can contact you. If you feel that the matter (other than Villas maintenance or landscape/irrigation issues which are handled by Brown Community Management) requires the attention of IronOaks Patrol, please contact them @ 480-802-4937 (Mobile Ph. # - answered 24/7 - 480-797-6508) Maricopa County Sheriff - Non-emergency Ph. # - 602-876-1011 Exterior Property Insurance for the Villas is provided by the HOA through Foothills Insurance Agency Business Hours Monday -Thursday 9AM to 5PM, Friday 9AM to 3PM Main Telephone # 480-759-1970 Customer Service Fax: 480 759 1690 E-mail: info@foothillsinsurance.com Foothills Insurance Agency (FIA) customer service team is here to provide information about the Association’s insurance policy for the exterior of your property. We can also answer questions about your insurance needs for the interior of your property. The HOA property insurance only covers the exterior. If you require a certificate of insurance, please contact FIA at - E-mail: coi@foothillsinsurance.com You will need to provide FIA with your Name (as indicated on your mortgage), Address, and the “Mortgagee Clause” (Mortgagee Name and address) to be named as the certificate holder in order for us to complete the certificate. Also the email address or fax number where it should be sent. |